Updated: 4 July 2026
Contact — Australia
Australian Casino Bonuses is an independent comparison publication built around high-value bonus limits and safer-play safeguards for Australian players. This page explains how to reach our editorial team, what we can and cannot help with, and what to avoid sending us. For Australia readers, the practical frame remains high-value limits with safer-play safeguards.
Editorial questions about our coverage
If you have a question about how we score a casino, why a particular bonus is listed with certain wagering figures, or how our comparison tables are ordered, our editorial team is the right contact point. We look at these questions in the context of the specific page you're asking about, so please tell us which review, guide or table you mean. The editorial context for Australia places this detail beside high-value limits with safer-play safeguards.
Reporting a factual error
If something on the site looks outdated or incorrect, such as a changed deposit limit, a bonus that has been withdrawn, or a licence detail that no longer matches the operator's own terms, please use our corrections process rather than the general contact route. This lets us track the report against the exact page and resolve it properly. The practical emphasis for Australia stays on high-value limits with safer-play safeguards.
Suggesting a casino for review
We welcome suggestions for operators we haven't yet covered. Tell us the casino's name and web address, and if relevant, why you think it suits an Australian audience. Inclusion is always at our editorial discretion and follows our normal review queue rather than a fixed schedule. The practical emphasis for Australia stays on high-value limits with safer-play safeguards.
Technical problems with the site
Broken links, pages that won't load, comparison tables that display incorrectly, or issues with the browser-only demonstration form should be reported with as much detail as you can provide, including the page address and a description of what happened. For Australia readers, the practical frame remains high-value limits with safer-play safeguards.
Commercial and partnership enquiries
For advertising, partnership or data-supply enquiries, please explain your proposal clearly, including the company you represent and the nature of the enquiry, so it can be directed appropriately within our editorial process. Its relevance to Australia is considered through high-value limits with safer-play safeguards.
Account and withdrawal issues belong with the operator
We do not hold player accounts, process deposits or withdrawals, or have access to any casino's back-end systems. If you have a dispute about a balance, a delayed withdrawal, a locked account or bonus terms applied to your play, you must raise this directly with the casino's own support team or their listed dispute-resolution service. We are a comparison publication, not an operator, and cannot intervene in individual account matters. For Australia readers, the practical frame remains high-value limits with safer-play safeguards.
Evidence that helps us respond
When reporting an error or a technical fault, screenshots, the exact page URL, and a short description of what you expected versus what you saw are genuinely useful. For casino-related disputes, keep this evidence for your discussion with the operator rather than sending it to us. The practical emphasis for Australia stays on high-value limits with safer-play safeguards.
Information you should never send us
Please do not send passwords, full card numbers, identity documents, account verification files or any other sensitive personal or financial data through this site. We have no need for this information and cannot securely store or act on it. For Australia comparison purposes, the reference point is high-value limits with safer-play safeguards.
How the on-site form works
The demonstration form on this page runs entirely in your browser. It does not upload files or transmit data to a server, so it should be treated as an interface preview rather than a live submission channel. Where a live reporting channel exists, it will be presented separately with its own instructions. The editorial context for Australia places this detail beside high-value limits with safer-play safeguards.
Related policies
For details on how we handle information you provide, see our privacy page. For how we assess and action correction reports, see our corrections page. Our terms page sets out the basis on which this site and its content are provided. The local reading for Australia gives priority to high-value limits with safer-play safeguards.
Before you get in touch
Taking a moment to check whether your question concerns our editorial content or an operator's own account systems will help you get the right answer faster. In the Australia context, that point is read alongside high-value limits with safer-play safeguards.